Shipping and Delivery Policy

Last updated 23 September 2026 · Kohuwa Tech

This covers the physical goods sold through In Dino by Kohuwa Tech: wristbands, sticker sets, packs, top-ups and Host Starter Kits. Tickets are digital and need no delivery.

Who gets the goods

Goods are sold only inside plans. They are packed into one box for the plan and sent to the host, who hands them out at the plan. They are not posted to each guest.

When the box ships

• Orders close 72 hours before the plan. The box is then packed and shipped.
• It is meant to reach the host at least 1 day before the plan.
• Plans with goods are published at least 7 days ahead.
• You can follow the box in the app: Collecting, Locked, Packing, Shipped, Delivered.

Shipping cost

The price of goods includes a flat handling and shipping charge. You see the full price at checkout.

Problems with a box

• If a box is lost, late, damaged or wrong, the host should report it in the app within 48 hours of delivery.
• If the courier returns the box, we re-ship it or refund it at our cost.
• Goods cannot be returned by hosts once delivered.

Cancelling goods follows our Cancellation and Refund Policy.

Questions? Write to events.indino@gmail.com.

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In Dino is a product by Kohuwa Tech.