Cancellation and Refund Policy

Last updated 23 September 2026 · Kohuwa Tech

This is how cancellations and refunds work for tickets and packs bought on In Dino, a product by Kohuwa Tech. All times are Indian Standard Time (IST).

If you cancel your ticket

• Every plan shows a cancellation deadline on the plan page, at checkout and on your ticket.
• Cancel before the deadline and you get back your ticket, any pack and the convenience fee, minus 5% of that total.
• After the deadline a ticket can’t be cancelled.
• Once you cancel, your ticket stops working and your spot is released. To return, buy a new ticket.

If the host cancels the plan

• If a host cancels more than 72 hours before the plan starts, every guest gets a full refund.
• Within 72 hours of the start, a plan can’t be cancelled by the host.

If the host postpones the plan

• A plan can be postponed once, by up to 30 days, and not within 72 hours of the start.
• You have 7 days to keep your ticket for the new date or take a free refund.

If a plan doesn’t happen

Guests are refunded in full from the money we are holding for that plan.

Disputes

If something went wrong at a plan, write to us. A named person from our team reviews every case and records the decision with a reason.

When the money reaches you

Refunds go back to the original payment method. Your bank or card issuer may take a few working days to show them.

Questions? Write to events.indino@gmail.com.

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In Dino is a product by Kohuwa Tech.